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02 December 2009

Commission on Personalisation publish interim report

ACEVO report proposes a revolution in public service delivery

The Association of Chief Executives of Voluntary Organisation's Commission on Personalisation have published their interim report
Making it Personal: a social market revolution which proposes a revolution in public service delivery.

Their vision for the future includes five key building blocks:
  • Devolving financial control – closer to service user
  • Self-help and mutual aid – community at the heart of public services
  • Building ‘can do’ assets – building up emotional, financial and intellectual assets of service users
  • Culture change – supply side of public services revolutionised and allowing innovation to flourish
  • Social markets – a new generation of social markets in which power shifts from commissioner and provider to service user
Read the full report here